Privacy Policy
Introduction and Commitment
At Nyrmax Brozeth, we understand that your privacy matters deeply. When you share financial information or investment goals with us, you're placing significant trust in our hands. This policy explains exactly how we collect, use, and protect your personal information when you visit our website or use our investment indicator services.
We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining transparency about our data practices. This isn't just legal compliance for us – it's about building lasting relationships based on trust and respect for your privacy.
Information We Collect
Personal Information You Provide
Automatically Collected Information
When you visit our website, we automatically collect certain technical information to improve your experience and ensure our services function properly. This includes your IP address, browser type, device information, and how you navigate through our site. We also track which investment indicators you view most frequently to help us understand what information is most valuable to our users.
Important: We never collect sensitive financial account numbers, passwords to your investment accounts, or specific details about your current holdings without your explicit consent. Our focus is on helping you understand market indicators, not accessing your personal financial accounts.
How We Use Your Information
Your information helps us deliver personalized investment insights and improve our services. We use your data primarily to provide you with relevant market analysis, send you requested updates about investment indicators, and customize your experience based on your stated interests.
We never sell your personal information to third parties, and we don't use your data for purposes unrelated to our investment indicator services without your clear consent.
Information Sharing and Disclosure
We maintain strict control over your personal information and only share it in specific, limited circumstances that directly support our services or comply with legal requirements.
Service Providers
We work with trusted third-party service providers who help us deliver our investment indicator services. These include email service providers for sending you market updates, payment processors for handling subscriptions, and cloud hosting services for maintaining our platform. All service providers are required to maintain the same level of data protection we do.
Legal Requirements
We may disclose your information when required by Canadian law, court orders, or regulatory authorities. This includes compliance with financial services regulations and cooperation with law enforcement when legally obligated to do so.
We Never: Sell your personal information to marketers, share your investment preferences with competitors, or use your data for advertising purposes unrelated to our investment services.
Your Privacy Rights Under Canadian Law
Under PIPEDA and other applicable Canadian privacy legislation, you have specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.
| Your Right | What This Means | How to Exercise |
|---|---|---|
| Access | Request a copy of all personal information we hold about you | Email [email protected] with "Data Access Request" in subject line |
| Correction | Update or correct inaccurate personal information | Log into your account or contact our support team |
| Withdrawal of Consent | Stop us from using your information for specific purposes | Use unsubscribe links or contact us directly |
| Deletion | Request removal of your personal information (subject to legal requirements) | Submit written request to our privacy contact |
| Portability | Receive your data in a structured, commonly used format | Contact support with specific data export requirements |
We typically respond to privacy rights requests within 30 days. If your request is complex or requires additional verification for security purposes, we may need up to 60 days and will keep you informed of our progress.
Data Security and Protection
Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.
Technical Safeguards
SSL encryption for all data transmission, secure server hosting with regular security audits, and multi-factor authentication for account access.
Access Controls
Limited employee access on a need-to-know basis, regular access reviews, and secure authentication systems for all team members.
Data Backup and Recovery
Regular encrypted backups stored in secure Canadian data centers with tested disaster recovery procedures.
While we maintain strong security measures, no system is completely immune to risks. We continuously monitor for potential threats and update our security practices to address emerging challenges in data protection.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Our retention periods vary based on the type of information and your relationship with us.
Retention Periods
When we delete your information, we ensure it's removed from our active systems and backups within 90 days, except where longer retention is required by law.
International Data Transfers
We primarily store and process your information within Canada using Canadian-based service providers. However, some of our technology partners may process data in other countries with adequate privacy protection standards.
When international transfers are necessary, we ensure appropriate safeguards are in place, including contractual protections that meet Canadian privacy standards and verification that recipient countries provide adequate privacy protection.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and help us understand how our services are used. Most cookies we use are essential for website functionality, while others help us improve our services.
Types of Cookies We Use
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.
Minor updates, such as clarifications or formatting improvements, may be made without advance notice, but we'll always update the "Last Updated" date at the top of this policy.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: [email protected]
Phone: +1 (450) 267-3290
Mail: Privacy Officer
Nyrmax Brozeth
186 Sky Harbour Dr
Brampton, ON L6Y 0C1
Canada
We typically respond to privacy inquiries within 5 business days and are committed to resolving any concerns you may have about your personal information.